About Us

Leveraging the ever evolving digital technology to serve as the voice of the customer.


Helping your business crush it

TUC World Class Services is a boutique digital telephony and marketing firm that influences customer buying decisions and improves net loyalty for clients.

TUC Call Center leverages the ever- evolving digital technology to serve as the Voice of the Customer through its Telemarketing drive. Beyond driving calls, our call center also provides customer satisfaction surveys and feedback for our clients.

Our customer service offering include staff and management training on the ability to use positive language to drive their company’s vision.

Our leverage

Small in size, huge in expertise

We leverage digital technology processes and partnerships to increase uptimes, and ensure hitch-free automated services with no downtime.  This includes the use of world class marketing automation solutions powered by Microsoft Dynamics CRM and Microsoft Social Engagement tools.


Our vision is to become the bridge builder between organizations and their clients, deploying expertise, leveraging technology, and remain the most dependable ally to clients wishing to bring a human face to all transactions.


We will drive excellence in sales and marketing solutions bearing in mind specific Customer value propositions.
Our aim is to make each of our client's brands the reference point for brand and service excellence.
We will continuously improve our working machinery to the extent that clients we support remain relevant and profitable irrespective of time and place in history.
We will leverage the digital edge to ensure minimal spend and maximum returns for our clients.
We will provide unequaled levels of customer service offerings and integrated solutions that are mutually rewarding and establish lasting Customer relationships.
Our team members will be encouraged to continually upgrade their skills and bring on innovations relevant to TUC World Class Services service offerings
Through a policy of continuous process improvement, efficiency measures and unequaled management practices, we will grow steadfast, profitable businesses which give commensurate returns to the clients we support.

Get Started Now

We know what it takes to have a power-house contact center, a great marketing team and vibrant customer service unit. Leverage your business now!

Our leverage

The History of the Call Centre

I was once asked by a researcher for the BBC, for a documentary on contact centres, for the date of the first call centre in the UK. This question stumped me.  I knew of some early ones, but what was the first?  I have done some research and the early results are...

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7 Signs Your CRM System Is Outdated

35% of contact centres have not updated their CRM System in the past 5 years. Here are some warning signs your system might be out of date. 1. Asking customers to repeat information they’ve already given Nothing irritates customers more than keeping them on hold then...

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Telemarketing Services in Nigeria

TUC World Class Services is one of Nigeria's leading Business-to-Business (B2B) outbound telemarketing agency. We’re experts at helping businesses to understand both new and existing markets and to grow. Most companies want additional business but suffer from the same...

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Business Process Outsourcing

TUC World Business Process Outsourcing (BPO) Services in Nigeria We aim to help companies improve their abilities to compete successfully by enabling them to deliver world class Customer service outsourcing processes at a highly reduced cost compared...

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Call Center, Customer Success & Digital Marketing

TUC World Class Call Center Services is the bridge builder between organizations and their customers, leveraging the ever evolving digital technology to serve as the voice of the customer. We achieve this using our Telemarketing resources.

Contact us if you have any questions. Click to call