About Us

Leveraging the ever evolving digital technology to serve as the voice of the customer.

wHO WE ARE.

Helping your business crush it

TUC World Class Services is a boutique digital telephony and marketing firm that influences customer buying decisions and improves net loyalty for clients.

TUC Call Center leverages the ever- evolving digital technology to serve as the Voice of the Customer through its Telemarketing drive. Beyond driving calls, our call center also provides customer satisfaction surveys and feedback for our clients.

Our customer service offering include staff and management training on the ability to use positive language to drive their company’s vision.

Our leverage

Small in size, huge in expertise

We leverage digital technology processes and partnerships to increase uptimes, and ensure hitch-free automated services with no downtime. This includes the use of world class marketing automation solutions powered by Microsoft Dynamics CRM and Microsoft Social Engagement tools.

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OUR VISION

Our vision is to become the bridge builder between organizations and their clients, deploying expertise, leveraging technology, and remain the most dependable ally to clients wishing to bring a human face to all transactions.

OUR MISSION

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We will drive excellence in sales and marketing solutions bearing in mind specific Customer value propositions.

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Our aim is to make each of our client's brands the reference point for brand and service excellence.

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We will continuously improve our working machinery to the extent that clients we support remain relevant and profitable irrespective of time and place in history.

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We will leverage the digital edge to ensure minimal spend and maximum returns for our clients.

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We will provide unequaled levels of customer service offerings and integrated solutions that are mutually rewarding and establish lasting Customer relationships.

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Our team members will be encouraged to continually upgrade their skills and bring on innovations relevant to TUC World Class Services service offerings

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Through a policy of continuous process improvement, efficiency measures and unequaled management practices, we will grow steadfast, profitable businesses which give commensurate returns to the clients we support.

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We know what it takes to have a power-house contact center, a great marketing team and vibrant customer service unit. Leverage your business now!

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Our leverage

Multilingual Call Center

Jun 4, 2018 | Call Center News/Tips

TUC World Multilingual Call Center Services Call centers and telemarketing businesses in Nigeria require knowledge of the local environment. At TUC World, we have tremendous local knowledge and have an in-depth understanding of the social and cultural nuances...

Call Center, Customer Success & Digital Marketing

TUC World Class Call Center Services is the bridge builder between organizations and their customers, leveraging the ever evolving digital technology to serve as the voice of the customer. We achieve this using our Telemarketing resources.

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08033086663
08135341296
info@tucworld.net
holih@tucworld.net