by barni | Dec 10, 2018 | Business Processes
35% of contact centres have not updated their CRM System in the past 5 years. Here are some warning signs your system might be out of date. 1. Asking customers to repeat information they’ve already given Nothing irritates customers more than keeping them on hold then...
by Henrietta Olih | Jun 4, 2018 | Business Processes
TUC World Business Process Outsourcing (BPO) Services in Nigeria We aim to help companies improve their abilities to compete successfully by enabling them to deliver world class Customer service outsourcing processes at a highly reduced cost compared...
