Why We Exist

Leveraging the ever evolving digital technology to serve as the voice of the customer.

Making Customer Success Is Our Edge

We exist to spring business

In a world where companies face stiff competition that affect the perception of the quality of goods and services, negative staff attitude and specifically, apathy alienate even the strongest brands. The global decline in employee engagement leaves clients yearning for corporate efforts to connect emotionally with them through products and services.

When this is absent, clients walk away and inform at least 16 people of their pains; that’s 16 potential clients gone!

Bridging the gap

Small in size, huge in expertise

TUC World Class Services bridges this gap, deploying human and technological resources through sales and marketing support, training and evaluation of the performance of all customer facing staff of companies.



Telemarketing Services in Nigeria

TUC World Class Services is one of Nigeria's leading Business-to-Business (B2B) outbound telemarketing agency. We’re experts at helping businesses to understand both new and existing markets and to grow. Most companies want additional business but suffer from the same...

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.

Call Center News

The History of the Call Centre

The History of the Call Centre

I was once asked by a researcher for the BBC, for a documentary on contact centres, for the date of the first call centre in the UK. This question stumped me.  I knew of some early ones, but what was the first?  I have done some research and the early results are...

Multilingual Call Center

Multilingual Call Center

TUC World Multilingual Call Center Services Call centers and telemarketing businesses in Nigeria require knowledge of the local environment. At TUC World, we have tremendous local knowledge and have an in-depth understanding  of the social and cultural nuances...

Small Biz Tips

7 Signs Your CRM System Is Outdated

7 Signs Your CRM System Is Outdated

35% of contact centres have not updated their CRM System in the past 5 years. Here are some warning signs your system might be out of date. 1. Asking customers to repeat information they’ve already given Nothing irritates customers more than keeping them on hold then...

Business Process Outsourcing

Business Process Outsourcing

TUC World Business Process Outsourcing (BPO) Services in Nigeria We aim to help companies improve their abilities to compete successfully by enabling them to deliver world class Customer service outsourcing processes at a highly reduced cost compared...

Call Center, Customer Success & Digital Marketing

TUC World Class Call Center Services is the bridge builder between organizations and their customers, leveraging the ever evolving digital technology to serve as the voice of the customer. We achieve this using our Telemarketing resources.

Contact us if you have any questions. Click to call